Customer Support

Contact Us

Welcome to our Customer Comment Center. Your comments are welcomed and encouraged. We take service seriously. Tell us what you like and what you don't. If you have a suggestion or an idea - let us know. We'll listen.

Our system is administered by Allegiance, Inc. - an objective third party company that specializes in this area.

My message is a:



Feedback Detail

What is your compliment regarding?
 
Please describe your compliment.
 
What are some ways that we can improve?
 
If the above comments involve a particular employee, please provide their name.
 
Estimate the date of service.
 
How long have you been a customer of ours?
 

Contact Information

OPTION 1 - Please keep me anonymous.
Note: Since you wish to remain anonymous, your e-mail address will only be used by Allegiance. It will not be revealed to us.
    E-mail address:
    Re-enter e-mail address:
OPTION 2 - Please let them know who I am.
Enter your contact information:
    Required fields are marked with an asterisk (*).
    *First name:
    *Last name:
    *Phone number: (000-000-0000)
    *E-mail address:
    *Re-enter e-mail address:
    Street address line 1:
    Street address line 2:
    City:
    State:
    Zip code:
    I prefer contact via: E-mail     Phone     Letter
Note: If you select e-mail, we will e-mail you through Allegiance, the company used to track our customer comments. You will receive e-mail from feedback@allegiancetech.com.

Optional Survey

We would appreciate you taking a short, 2 minute survey. If you wish to skip this survey, submit your comments now.
Overall, how satisfied are you with us?
Do you plan to continue to purchase products and/or services from us?
Would you recommend a friend buy products and/or services from us?
What information did you primarily rely on when you selected us?

Strongly Agree Somewhat Agree Undecided / Neutral Somewhat Disagree Strongly Disagree
We can be relied on to deliver outstanding quality, service, and value.
We value your relationship and really care about you.
We employ outstanding, knowledgeable employees.
We listen well and respond quickly to requests.
Our personnel are trusted to act with fairness and integrity.
We make it simple for you to do business with us.

Terms and Conditions of Use | Privacy Policy

Nicor Services is an affiliate of Nicor Gas and is not regulated by the Illinois Commerce Commission. Customers are not required to buy products or services from Nicor Services in order to receive the same quality service from the gas utility.&nbps;&nbps; © 2012 Nicor Services, a subsidiary of AGL Resources Inc. All Rights Reserved.